Information We Collect

At Radianceflareon, we collect information that helps us provide better business finance education and services. This includes personal details you share when signing up for our programs, contacting us, or using our website.

• Personal identification information (name, email address, phone number)
• Business information when relevant to our educational services
• Website usage data through cookies and analytics tools
• Communication records when you contact our support team
• Payment information processed through secure third-party providers

How We Use Your Information

Your information helps us deliver meaningful business finance education tailored to Taiwan's market context. We use this data responsibly to enhance your learning experience and keep you informed about relevant opportunities.

• Providing access to our business finance educational content and resources
• Sending course updates, educational materials, and program announcements
• Responding to your inquiries and providing customer support
• Improving our website functionality and user experience
• Analyzing usage patterns to develop better educational content
• Processing payments for educational programs and services

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain information in specific circumstances to provide our services effectively or comply with legal requirements.

• With educational technology providers who support our online learning platform
• With payment processors to handle secure financial transactions
• With analytics services to understand website performance and user engagement
• When required by Taiwan law or legal proceedings
• To protect the rights, property, or safety of Radianceflareon or our users

Data Security Measures

We implement comprehensive security measures to protect your personal information. Our approach combines technical safeguards with careful access controls to keep your data secure.

• SSL encryption for all data transmitted between your browser and our servers
• Regular security audits and vulnerability assessments
• Secure cloud storage with enterprise-grade encryption
• Limited access controls ensuring only authorized personnel can access data
• Regular backup procedures to prevent data loss
• Incident response procedures for addressing potential security breaches

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and international privacy standards, you have specific rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

• Right to access your personal information we hold
• Right to correct inaccurate or incomplete data
• Right to delete your personal information under certain circumstances
• Right to restrict processing of your data
• Right to data portability for information you've provided
• Right to withdraw consent for data processing activities
• Right to lodge complaints with relevant data protection authorities

Data Retention and Deletion

We keep your information only as long as necessary to provide our educational services and meet legal obligations. Our retention periods vary based on the type of information and how we use it.

• Account information: Retained while your account is active plus 3 years
• Educational progress data: Kept for 5 years to support continued learning
• Payment records: Maintained for 7 years per Taiwan financial regulations
• Website analytics: Anonymized after 2 years
• Marketing communications: Until you unsubscribe or request deletion
• Legal compliance data: Retained as required by applicable laws

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser preferences.

• Essential cookies required for basic website functionality
• Performance cookies that help us analyze site usage and improve performance
• Functional cookies that remember your preferences and settings
• Third-party cookies from analytics services like Google Analytics
• Marketing cookies for displaying relevant content and advertisements

International Data Transfers

While we primarily operate in Taiwan, some of our service providers may process data in other countries. We ensure appropriate safeguards are in place for any international data transfers.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or prominent notices on our website.

The current version will always be available on our website with the effective date clearly displayed. We encourage you to review this policy regularly to stay informed about how we protect your privacy.